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RETURN POLICY: If you are not satisfied, we will provide a refund or exchange the item WITHIN 30 DAYS of purchase, excluding shipping, handling and any applicable tax. Please note: Customer is responsible for cost of shipping item back to the gift shop.
Return Address: DUSA Gift Shop, 2110 New South Post Road, West Point, NY 10996
With receipt: Returned items accompanied by a receipt will be refunded or exchanged at the price listed on the receipt, plus any applicable sales tax. Refunds will be issued in the same form of payment originally used for purchase.
Without receipt: Items for return without a receipt can ONLY be exchanged. Exchanges made without a receipt will be processed at the lowest sales price, plus applicable sales tax. Such items may be exchanged for another item or for merchandise credit.
DISCOUNTS: No discounts on the following products/brands: St. Nicholas Cadet Ornaments, Cadet Nutcrackers, M. LaHart Products (Special Order); Leather Totes/Bags (Fossil), West Point China.
PROMOTION CODES: Only one Promotion Code/Discount could be used for a purchase. No combining discounts/promo code. The greater discount will be applied to the purchase. Also, further discounts will not be given to sale items. In addition, Promotion Codes must be used at the TIME OF PURCHASE and cannot be applied to previous purchases. Adjustments cannot be made on an items if it goes on sale at a later date. Please note: Military Discount (10%) available only on in store purchases with valid identification. Thank you!
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